Mobile IT Technicians
Lourdes IT are looking to recruit Mobile IT Technicians for our expanding team. We are looking for hardworking, enthusiastic, customer focused people to work with us providing support to over 18 schools in Redditch and Bromsgrove.
These roles involve providing support to multiple schools as part of a remote team. A driving licence and constant access to a vehicle are required.
Lourdes IT are part of Our Lady of Lourdes Catholic MAC, and are a non profit team supporting schools within Worcestershire with their IT. We offer IT, SIMS and Broadband SLAs.
The Lourdes IT team deliver a professional, pro-active support service to our schools and other locations – this is not a typical IT in education role. You will be supported from a central team, organising yourself using our FreshDesk helpdesk and Office365 systems and benefit from being able to escalate and learn from an experienced team of 2nd and 3rd line technicians.
We are ideally looking for candidates with:
- Experience of working in IT Support
- Knowledge of Domains, Active Directory, Group Policy, Office 365, Windows Server 2016 and Windows 10
- Proven skills in customer support.
- Ability to prepare and deliver training sessions to large groups.
For candidates that do not have the required technical knowledge, we would be looking for a commitment to quickly develop your knowledge as part of our team. Evidence of a strong will to do this will be required.
We can teach and develop the technical side of the role, but can’t teach a pro – active hard work ethic and desire to deliver great social skills and customer support!
We believe our Technicians are crucial to our business. We value and develop them within the team and strongly believe in CPD with lots of opportunities available. We provide our team with the tools they need to be the best, including a laptop and phone.
This is a full year, full time, permanent post paying £17,168 – £18,672
For further information, or to visit us please contact the ICT Services Manager, Matthew Setchell
Things you need to apply:
- CES Support Staff Notes to Applicants
- CES Support staff Recruitment Monitoring Form
- CES Support Staff Rehabilitation_of_Offenders_Act_1974
- Support Staff Application Form
Please email completed application forms to: firstname.lastname@example.org