Support: 01527 359999 | General Enquiries: 01527 376003 | Help Desk | Status Page

Hello, welcome to Lourdes IT.

Lourdes IT are a not for profit team providing IT Support to schools, academies and Multi-Academies in Worcestershire, Warwickshire and beyond.

Our ethos is to be friendly, helpful and pro-active in all we do. We believe that training is essential to amazing IT support and that schools and trusts who choose to outsource, or enhance their IT provision with our services value our team becoming their team too.

Our entire focus is on education IT support and associated services. We are led by the community of schools that we support in how we develop and expand our service offering – and we value the fantastic feedback we get from all those we support. 

We can be your entire IT support team and service provider, or a friendly voice of advice in an ever changing Edu-IT arena or anything in between!

As part of an existing Multi-Academy our staff are fully trained in safeguarding, are recruited using Safer Recruitment procedures and aware of the importance of value for money in Education. 

Our not for profit and Education support focus, means we easily slot into your school or trust. Over 40 schools and trusts already believe in us to be part of their team, and we hope you can join them in our Lourdes IT support community.

If you need any help or advice, or want to find out more – feel free to contact us for a friendly chat.

Our community of supported schools

Looking to leave your support providers?

Take a look at what we do!

Bespoke solutions for Education, schools, trusts, academies and more!

IT Support for Education

Simply providing the IT Support you need onsite, via the phone, email or online chat.

Student Device Scheme

Find out about how your school can offer a zero risk 1-1 scheme to students, supported by Lourdes IT

Office 365 & GSuite Experts

Our experienced team know these online platforms inside out to help you take advantage

Broadband Connectivity

Broadband with safeguarding tools built in to keep everyone safe and costs low.

IT Staffing & Network Audits

Understand what you have, and have not got. Including software, hardware and staffing.

School Data Dashboards

Powered by Microsoft PowerBI - have instant access anywhere to your MIS Data.

Simple Solutions for Education

Our solutions include many things that others charge extra for, including all training, all project works, procurement support and lots more.

Our Onsite and Help Desk solution includes everything you need to access our IT Support - onsite support for as many or as few days you require, and access to our help desk from 7:30am - 5pm in term time (8am - 5pm) in holidays. All the CPD you need, and all training we provide (onsite, remotely and at our offices) included. As well as all project works.

Our Strategic Support is for those that have exisiting IT Support teams and require backup support and strategic guidance.

Onsite & Help Desk Support
  • Onsite Support
  • Full year Help desk
  • Training & CPD Included
  • Project Work Included*
  • Help Desk 7:30am - 5pm
Find out more
Core Support
  • Strategic Support
  • Escalation For exisiting teams
  • Project Management
  • Leadership Support
Find out more

Feedback from our schools

We are always striving to give amazing support - here is some of our latest feedback!
Headteacher - Alcester Academy

WE LOVE LOURDES. You're all amazing!

Teacher - Wyre Forest School

Always very quick to respond to queries and always able to resolve issues with little fuss and in a way that I am able to understand.

Deputy Headteacher - Meadows First School

Thank you - very prompt service and no problem is too great an issue - cheerful and friendly !

Executive Head - St Bede's

Came into the office, with a Mask used his excellent knowledge to give me a quick fix to a real frustration.

Teacher - Witton

Always fantastic at sorting my many issues. Big thanks to Tom for going above and beyond all the time!

ICT Co-ordinator - St Thomas More

Thanks Mark for all you have done for me today!!