Support: 01527 359999 | General Enquiries: 01527 376003

Welcome to Lourdes IT.

Lourdes IT are a not for profit team providing IT Support to schools, academies and Multi-Academies in Worcestershire, Warwickshire and beyond.

Our ethos is to be friendly, helpful and pro-active in all we do. We believe that training is essential to amazing IT support and that schools and trusts who choose to outsource, or enhance their IT provision with our services value our team becoming their team too.

Our entire focus is on education IT support and associated services. We are led by the community of schools that we support in how we develop and expand our service offering – and we value the fantastic feedback we get from all those we support. 

We can be your entire IT support team and service provider, or a friendly voice of advice in an ever changing Edu-IT arena or anything in between!

As part of an existing Multi-Academy our staff are fully trained in safeguarding, are recruited using Safer Recruitment procedures and aware of the importance of value for money in Education. 

Our not for profit and Education support focus, means we easily slot into your school or trust. Over 40 schools and trusts already believe in us to be part of their team, and we hope you can join them in our Lourdes IT support community.

If you need any help or advice, or want to find out more – feel free to contact us for a friendly chat.

Take a look at what we do!

Bespoke solutions for Education, schools, trusts, academies and more!

IT Support for Education

Lourdes IT know to deliver amazing support to schools, we need to work with you and understand your unique needs.

Student Device Scheme

Find out about how your school can offer a zero risk 1-1 scheme to students, supported by Lourdes IT

Office 365 Experts

Office 365 Experts

Our team love Office365, supporting schools moving to the cloud and taking advantage of all it has to offer.

Why outsource your support?

If you are looking to outsource your IT, it's important to know the benefits having an education IT focused team supporting you can bring.

Safe, secure broadband for schools

Our broadband is built by schools, for schools, it's easy and fast and includes filtering and firewalls to safeguard users with lots of added features for schools.

IT Audits

Do you need help seeing where your IT is? How your current kit and team perform? Our friendly team can help you, in plain English with a comprehensive overview.

Install Team

We can take the hassle out of all your install needs, including projectors, TVs and network cabling. With appointments out of hours available.

IT Training & User Groups

Included for free with our SLAs, and available for non SLA clients, see what training we have on offer!

GSuite Experts

GSuite Experts

Moving to GSuite for Education, or a current user - we are experts in getting the most from the cloud for schools.

Simple Solutions for Education

Our solutions include many things that others charge extra for, including all training, all project works, procurement support and lots more.

Our Onsite and Help Desk solution includes everything you need to access our IT Support - onsite support for as many or as few days you require, and access to our help desk from 7:30am - 5pm in term time (8am - 5pm) in holidays. All the CPD you need, and all training we provide (onsite, remotely and at our offices) included. As well as all project works.

Our Strategic Support is for those that have exisiting IT Support teams and require backup support and strategic guidance.

Onsite & Help Desk Support
  • Onsite Support
  • Full year Help desk
  • Training & CPD Included
  • Project Work Included
  • Help Desk 7:30am - 5pm
Find out more
Strategic Support
  • Strategic Support
  • Escalation For exisiting teams
  • Project Management
  • Leadership Support
Find out more

Looking to leave your support providers?

Feedback from our schools

We are always striving to give amazing support - here is some of our latest feedback!
Headteacher - Alcester Academy

WE LOVE LOURDES. You're all amazing!

Teacher - Wyre Forest School

Always very quick to respond to queries and always able to resolve issues with little fuss and in a way that I am able to understand.

SBM - Witton Middle School

Thank you, such efficiency.

Deputy Headteacher - Meadows First School

Thank you - very prompt service and no problem is too great an issue - cheerful and friendly !

TA -Birchensale Middle School (April 2020)

Wonderful, helpful and fast service - as usual. Thank you Tom...the best ICT Technician the school ever had.

Principal - St Augustines Catholic High School

I just wanted to pass on my appreciation for all that you and your team have done over the last few weeks providing advice, structure and framework within which the school can operate.

Assistant Principal - St Bede's Catholic Middle School

Amazing support on this ticket! Not only to get it done but to be so clear on how to go about it and constant communication throughout! Thank you

IT Co-ordinator - Crown Meadow First School

Great Support from Jake, and from all of you guys with us setting up Teams, it has been a huge learning curve and you guys have been a great support Jake has been bombarded with questions and helped out every time.

Teacher - Walkword Church of England Middle

Jack was friendly and very knowledgeable. As a non IT expert he didn't make me feel anxious or nervous about my lack of knowledge . He even used words that I understood ! My issues with my home lap have now been rectified and I'm happy I can now complete work using the remote desk top. Thanks Jack :)

Get in Touch

Find us at the office

12 The Oaks, Clews Road, Redditch B98 8LH

Enquiries

For information on our services, finance queries, training sessions administration and any other non technical enquiry please call

01527 376003 - Open 9am - 4pm

Help Desk

Help desk: 01527 359 999 - Open 8am - 5pm Monday to Friday in Term Time and 9am - 5pm in school holidays 

Help Desk Portal: https://help.lourdesit.org.uk

Helpdesk Email: help@lourdesit.org.uk

Contact Us