Support: 01527 359999 | General Enquiries: 01527 376003 | Part of Our Lady of Lourdes Catholic MAC

Looking to leave your support providers?

Take a look at what we do!

Bespoke solutions for Education, schools, trusts, academies and more!

IT Support for Education

Lourdes IT know to deliver amazing support to schools, we need to work with you and understand your unique needs.

Why outsource your support?

If you are looking to outsource your IT, it's important to know the benefits having an education IT focused team supporting you can bring.

Safe, secure broadband for schools

Our broadband is built by schools, for schools, it's easy and fast and includes filtering and firewalls to safeguard users with lots of added features for schools.

IT Audits

Do you need help seeing where your IT is? How your current kit and team perform? Our friendly team can help you, in plain English with a comprehensive overview.

Install Team

We can take the hassle out of all your install needs, including projectors, TVs and network cabling. With appointments out of hours available.

IT Training & User Groups

Included for free with our SLAs, and available for non SLA clients, see what training we have on offer!

Office 365 Experts

Office 365 Experts

Our team love Office365, supporting schools moving to the cloud and taking advantage of all it has to offer.

Student Device Scheme

Find out about how your school can offer a zero risk 1-1 scheme to students, supported by Lourdes IT

GSuite Experts

GSuite Experts

Moving to GSuite for Education, or a current user - we are experts in getting the most from the cloud for schools.

Welcome to Lourdes IT

Lourdes IT provide ICT technical and management support to schools of all shapes and sizes, LA backed and academies. We are part of an existing Multi-Academy Company and not for profit. Our goal is simply to work with schools to provide ICT support which enhances teaching and learning. 

From supporting your existing IT Support team to do more, to being your complete IT support team. We have got it covered.

Our experienced and highly skilled team are friendly, approachable and all enjoy meeting the challenges of ICT in schools and making a positive impact for students and staff alike. We don’t shy away from challenges. We like to say yes, and pride ourselves on helping staff and students say “wow!” – when using ICT.

We are actively looking to expand the number of schools we support. Currently, we support a range of schools across different phases. Our coverage ranges from 1 day a week to 5 days onsite a week. We started small, and have grown steadily and we have an eco-system that can expand quickly to meet schools needs. 

 

Weekly Update #5

Welcome to this weeks update, and we are focused this week on 3 updates to Office365 that will change the way you use it, and your students benefit! 3×3, and hand raise is here for Read more…

Weekly Update #4

Welcome to this week’s Lourdes IT Updates, we hope you have a nice rest this bank holiday weekend – Our Help Desk is closed on 8th May 2020. Introducing our new Data Manager Lourdes IT Updates Read more…

Teams Vs Zoom

We are still getting many schools, and leadership teams ask us about using Zoom, when they have full access and licences for Microsoft Teams. We wanted to confirm some of the differences and details, and Read more…

Simple Solutions for Education

Our solutions include many things that others charge extra for, including all training, all project works, procurement support and lots more.

Onsite & Helpdesk
  • Onsite Support
  • Full year Helpdesk
  • Training & CPD Included
  • Project Work Included
Find out more
Strategic Support
  • Strategic Support
  • Escalation For exisiting teams
  • Project Management
  • Leadership Support
Find out more

Feedback from our schools

We are always striving to give amazing support - here is some of our latest feedback!
Headteacher - Alcester Academy

WE LOVE LOURDES. You're all amazing!

Teacher - Wyre Forest School

Always very quick to respond to queries and always able to resolve issues with little fuss and in a way that I am able to understand.

SBM - Witton Middle School

Thank you, such efficiency.

Deputy Headteacher - Meadows First School

Thank you - very prompt service and no problem is too great an issue - cheerful and friendly !

TA -Birchensale Middle School (April 2020)

Wonderful, helpful and fast service - as usual. Thank you Tom...the best ICT Technician the school ever had.

Principal - St Augustines Catholic High School

I just wanted to pass on my appreciation for all that you and your team have done over the last few weeks providing advice, structure and framework within which the school can operate.

Assistant Principal - St Bede's Catholic Middle School

Amazing support on this ticket! Not only to get it done but to be so clear on how to go about it and constant communication throughout! Thank you

IT Co-ordinator - Crown Meadow First School

Great Support from Jake, and from all of you guys with us setting up Teams, it has been a huge learning curve and you guys have been a great support Jake has been bombarded with questions and helped out every time.

Teacher - Walkword Church of England Middle

Jack was friendly and very knowledgeable. As a non IT expert he didn't make me feel anxious or nervous about my lack of knowledge . He even used words that I understood ! My issues with my home lap have now been rectified and I'm happy I can now complete work using the remote desk top. Thanks Jack :)

Get in Touch

Find us at the office

12 The Oaks, Clews Road, Redditch B98 8LH

Enquiries

For information on our services, finance queries, training sessions administration and any other non technical enquiry please call

01527 376003 - Open 9am - 4pm

Help Desk

Help desk: 01527 359 999 - Open 8am - 5pm Monday to Friday in Term Time and 9am - 5pm in school holidays 

Help Desk Portal: https://help.lourdesit.org.uk

Helpdesk Email: help@lourdesit.org.uk

Contact Us