We are independent experts in delivering operational IT support and strategic advice to Schools and Multi-Academies.
Enquiries: 01527 376 003 | Help Desk: 01527 359 999
Lourdes IT, are uniquely placed to support Schools and Trusts to take control of their IT Support & Strategy.
As part of the Our Lady of the Magnificat, we provide IT solutions to schools and trusts across the UK.
Our ethos is to be friendly, helpful and proactive in all we do. By delivering personalised IT Support and Strategic Guidance to schools and trusts, we are ensuring that IT is taken care of, and schools can focus on using technology to engage learners and reduce workload.
Outsourcing your IT Support, or even just getting external advice and support can be a big step, but you can be sure that our team are eager to help and put your mind at ease, and we are proud that our growing customer bases will agree that our support works.
If you need any help or advice or want to find out more – feel free to contact us for a friendly chat.
Onsite support to your schedule
Access to remote support & training
Have questions around where to go next?
Our team get to know your school and provide a personalised service - being a friendly and knowledgable resource for you.
Providing 3 1/2 hour visits for a morning or afternoon sessions or 7 hour sessions over a day, weekly, monthly, half termly or termly.
Staff can see all issues they have ever raised, and school leaders get weekly reports as well as instant access to all their tickets.
Find answers instantly, with ready made articles that are consistently updated to support staff and students.
Working for a Multi Academy, you can be assured our staff have been recruited and trained in all safeguarding requirements
For the most complex of technical issues, and the most challenging of strategic challenges - we have the experience to help.
Staffed by our technical team, our help desk is open 7:30am to 5pm in term time, and throughout the school holidays
Instant help for staff, without needing access to a phone, just start up a chat via our portal and talk direct to our team.
All inclusive projects for those who have 3 days onsite support per week or heavily discounted rates for all SLA holders.
Onsite, virtual and group training included. Whether it's an event for your school, or a chance to network - it's all included.
We know schools and IT. Let us help you plan.
IT Support is not just about fixing issues, but predicting and preventing them from occurring.
It’s also about pushing forward with new technology, and of course, understanding what is coming up that could enhance teaching and learning, reduce staff workload and save schools money.
As standard with our support, you will have the chance to attend events, and have us attend onsite meetings to provide enhanced strategic support.
Safeguarding is central to everything we do.
Keeping your students and staff safe and data secure when using IT is more important than ever – with more devices, and more devices going offsite ensuring your systems can protect you is something we do as standard for our schools.
Our team are trained each year in safeguarding, we have Designated Safeguarding Leads within our team.
Our staff are recruited using Safer Recruitment Policies and enhanced DBS checked.
Training included, for staff, students, parents!
We know that the key to effectively using IT is good training. That’s why our Onsite & Help Desk and our Core SLA both include unlimited training onsite ore remotely.
Our team are highly trained and can confidently engage users with relevant training.We also host a variety of inclusive user groups and events so you can network with other professionals.
All of these are included in your SLA cost – including training on TED days or twilight sessions.
Backup email, OneDrive, SharePoint and Teams for just £12 per staff, and 12p per student per year, with unlimited storage space.
Make sense of your key school data, our bespoke platform can gather data from SIMS, Arbor, Bromcom, ePraise and other platforms
Working with Arbor to help schools take full advantage of the new generation of Cloud MIS platforms.
Following a year like no other in Education IT, Lourdes IT has supported schools to quickly develop their IT use following the pandemic, and have had their busiest summer yet. Not least within our own
Senso.cloud have been privileged to work closely with Lourdes IT throughout the pandemic, supporting students through their remote learning. With the help of Microsoft Azure, Senso has developed a rigorous, cloud-based platform that is able
As we see more and more headlines around cyber security and the importance for schools, we will be holding Cyber Security training for staff on 2nd September at 11am for approx. 30 minutes + questions
Lourdes IT has been part of the Our Lady of Lourdes Catholic MAC since its formation. We are excited that as of 1st September 2021, Holy Family Catholic MAC will be merging with Our Lady
