Welcome to this weeks update, and we are focused this week on 3 updates to Office365 that will change the way you use it, and your students benefit! 3×3, and hand raise is here for teams These enhancements are now live across our schools, see more info here: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/bg-p/MicrosoftTeamsBlog How Read more…
Welcome to this week’s Lourdes IT Updates, we hope you have a nice rest this bank holiday weekend – Our Help Desk is closed on 8th May 2020. Introducing our new Data Manager Lourdes IT Updates Hints and Tips Meet the team – Kelly Our new Data Manager – Maria! Maria Read more…
We are still getting many schools, and leadership teams ask us about using Zoom, when they have full access and licences for Microsoft Teams. We wanted to confirm some of the differences and details, and more importantly offer training on Teams to all. Spoiler: Why we recommend Teams over Zoom Teams is Read more…
Welcome to this week’s update from Lourdes IT! As the school shut downs continue, we have been focusing this week on preparing schools and trust for the return of students and staff and how they can ensure they do not loose the adoption of technology by staff and students when Read more…
Today’s email is reacting to news released this weekend from the DfE that will be of use for all of our customers. Today a significant online learning support package has been announced by @GavinWilliamson 💻👩💻👨💻 It will ensure vulnerable children and disadvantaged young people at vital stages of their education Read more…
Hello, and welcome to your second weekly update from Lourdes IT. We hope you all had a relaxing Easter, even in these strange times that we are all in. Our team have continued to work throughout the Easter break – many thanks to the 54 people who have left positive Read more…
Your IT Update: Stats & Custom backgrounds in Teams / Be aware of Covid-19 Phishing / Device Schemes Hello and welcome to this weeks Lourdes IT updates. This week we are focusing on Teams Hints and Tips, as Microsoft release some much needed features, and have others in the works, Read more…
As our users adapt to working at home, we have changed our support to adapt. Not only are we offering support to students, and their parents – but we have also started to offer a call back service. As we know that staff and parents may be juggling work around Read more…
New guidance on online platforms: The following updated guidance has been produced for schools with the increased use of Online Systems: https://www.gov.uk/government/publications/covid-19-safeguarding-in-schools-colleges-and-other-providers/coronavirus-covid-19-safeguarding-in-schools-colleges-and-other-providers#online-safety-in-schools-and-colleges You should think carefully before adopting a platform you do not know for online communication, sharing of work or storage of information – in partiicular note that GDPR still applies Read more…
During Easter (6th April – 17th April 2020) our help desk will be open from 9am to 5pm each week day. Our live chat, phone line and email will all be accepting help requests throughout the holidays. We revert to our standard term time hours of 8am – 5pm from Read more…