Feedback from our customers

We welcome feedback from our customers, and are lucky that some have agreed to write testimonials for our difference services. Please find a selection below.

April 18 - April 19 Customer satisfaction rating
Positive feedback from our clients (Wow Moments - 42.7% or Thanks for solving my issue - 49.92% or Job Done 5.37%) 98%
“We have recently used Lourdes to cover a long term sickness issue and to support a new Network Manager.
We have been impressed with both Technicians, James and Andy, and their IT knowledge and their problem solving skills.
They have both managed to quickly sort issues that we haven’t been able to resolve internally.
I have found Lourdes IT to be a responsive and flexible organisation to deal with”
Dave Darling
Business Manager - The Chantry School
“Lourdes IT have been instrumental in allowing us to bring our ICT strategy to life and as a result to realise significant savings through implementation of both hardware and software as well as management of procurement and purchasing” .
Chief Operating Officer
Mid Sized MAT
“A school centered and learning centered team, proactive and personable”
Mr L Roberts
Principle - St Bede's Catholic Middle School
“Moving to Lourdes IT was a seamless transition. I have confidence our ICT will run smoothly on a daily basis, I no longer worry about ICT issues as I know any problems will be sorted immediately.

Lourdes IT are a supportive, knowledgeable, professional and very friendly team”
Anne Longbottom
School Business Manager - Parkside Middle School
“We have found Lourdes IT to be supportive, reliable and approachable Since having them manage our school’s IT system our problems have reduced significantly.  Whenever we do have an issue, it is dealt with efficiently, quickly and effectively!

The teachers at BMS are delighted with the IT resources and support they receive to enable them to deliver the curriculum.”
Pauline Begley
School Business Manager - Birchensale Middle School
"We are in the first year of our SLA with Lourdes IT and can confirm we are very pleased with the support we get from them. I consider Lourdes' relationship with other Worcestershire schools is a key positive to their offering. I would encourage any other Worcestershire school to come and join "the club".
Howard Allen
Chair of Governors - Crown Meadows First School & Nursery