Support: 01527 359999 | General Enquiries: 01527 376003 | Help Desk | Status Page

Remote Support from Lourdes IT

Select the method below that the technician has recommended for remote support.

Quick Assist

Select this option if directed by your technician

Select Start and search for Quick Assist

Select Get assistance and enter the code from your Lourdes IT Technician
Step by step guidance

Our team may connect without you downloading software on some devices.

But we will still need you to give us permission to see your screen.

Remember – Lourdes IT will never ask for your password. 
Our team will only see your screen with your permission, on all our connections you are required to either give access, or provide a code to enable access, and can remove access at anytime.

If you are unsure if a call is legitimate, please hang up and call our help desk on 01527 359 999