We are Lourdes IT.
Friendly, helpful and proactive IT Support for Education.
Since 2012, we have been providing IT support to schools in Worcestershire. From word of mouth recommendations we have grown to support an ever-rising number of first, primary, middle, high, secondary, specialist schools – now across Worcestershire and Warwickshire.
From our beginnings in 2012 from our base within St Bede’s Catholic Middle School in Redditch, we started supporting, by request, other schools in Redditch, Worcestershire. In 2018, St Bede’s IT Support became Lourdes IT, as we moved into the central team at Our Lady of Lourdes Catholic Multi Academy Company of which St Bede’s had joined.
We are now part of a Multi-Academy (Our Lady of Lourdes Catholic MAC), but we support schools outside of the MAC (Catholic version of a MAT). This allows us to focus on delivering a fantastic service, whilst understanding the challenges schools are facing.
Our team is directly responsible to the Multi Academy Directors and the Chief Operations and Finance Manager, Ann Cullwick. Ann is an experienced operational leader within Education and supports the team to evolve.
Our IT Services Lead, Matthew Setchell formed St Bede’s IT Support and then Lourdes IT. Providing strategic leadership to a range of trusts as part of Lourdes IT, and running the strategic and day to day service provision – Matthew has recently spoken at many events to share our journey and works closely with Education Solution Providers to advise on what school really needs.
We are not for profit. Meaning whilst we cover our costs, and invest in our staff – we aim to provide outstanding service, not to make a profit from services. We do things because they need doing for schools, not because we need to reach targets.
Our schools and trusts benefit from better support as we grow. More experience, more buying power, and experienced staff.
Lourdes IT is unique, by sharing with all our schools the benefits of a centralised IT team, schools and MAT/MACs can harness the many benefits of professional, developed, centralised IT, teams, without the cost and hassle of setting it up themselves.